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How To Get My Commission Back
賣家取消銷售
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How To Get My Commission Back
When a sale is cancelled, we will calculate and credit certain expenses to you.
How It Works
Head to your Selling Dashboard and click on the “Sales” button. Then, click on the “Paid & Shipped” option to view the order your customer wishes to cancel. The next step is to cancel the sale.
Why is this important?
Commission is only calculated on an item with Paid & Shipped status. Another status does not attract a commission payment (if someone wins an auction, but does not pay, then no commission is charged). The already paid commission amount will be seen as a deduction from your next bill.
Scenario 1: The sale and cancelation occur in the same billing cycle (calendar month). In this case, you will not see a commission charge or credit for this transaction.
Scenario 2: The sale and cancellation occur across separate months. In this case, you will pay the commission for the item. When you receive the commission invoice for the month that the item was cancelled, you will see a credit given to you. The already paid commission amount will be seen as a deduction from your next bill.
Special Credits
We will credit your commission invoice if you create a Premium or Showcase listing that is won (either by Auction or Make An Offer) but not paid for. This will occur when you change the status of the item to cancelled.
當銷售取消時，我們將計算某些費用並將其記入您的賬戶。
請注意：佣金僅針對處於“已付款”和“已發貨”狀態的商品計算。另一種狀態不收取佣金（如果有人“出價”或中標，但不付款，則不收取佣金）
場景 1：銷售和取消發生在同一計費周期（日曆月）。
在這種情況下，您將不會看到該交易的佣金或積分。
場景 2：銷售和取消發生在不同的月份。
在這種情況下，賣家將支付該商品的佣金。
然後，當他們收到取消該項目當月的佣金發票時，他們將看到給予他們的信用。
特別學分：
如果您創建的高級列表或展示列表已獲勝（通過出價或出價）但未付款，我們也會記入您的佣金發票。當您將項目的狀態更改為取消時，就會發生這種情況。
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