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Verified Sellers Program
验证卖家计划
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Verified Sellers Program


We take great pride in hand picking our sellers and constantly checking the standard of products that are being offered in our marketplace. Our valued customers know and trust that we will approve only the sellers that tick all the boxes and offer a great buying experience. 



To be eligible to become a Verified Seller you must:


  • Have a passion and knowledge of the Opal / Gemstone / Jewelry Trade Industry

  • Be able to offer our customers competitive prices

  • Provide business and personal references to prove your an established business

  • Offer high business standards in every transaction

  • If you are a seller on other platforms, provide the username which you use to sell with so we can assess your business practices

  • It is a bonus if you are a member of a trade or jewelry organization, but it is not required



The Verified Seller application process includes:


  • Sellers wishing to join a website within The  Live Platforms Network have to first register as a buyer using their intended Store Name (i.e. MarksGems)

  • IP address checked

  • Trade References checked

  • Photo Identification checked

  • Phone numbers checked including face to face verification Skype phone call if applicable

  • Sellers will be notified if they have been approved or disapproved at the discretion of the Sheriff and management. No further communication will be entered into, this decision is final

  • At the discretion of the Sheriff and management, approved new sellers may be required to pay a bond of $200 (via PayPal only) which is payable before you can sell. This bond will be held by Live Platforms, interest free for a period of 12 months



Fees

We encourage you to read our Commission Bills and Selling Fees Explained help article to fully understand the selling fees, seller plans and listing features that are available for you.


If you wish to become a Verified Seller, click the link below and complete the application form. 

Become A Seller



Probation Period

  • Once a seller is accepted into the Verified Sellers Program they will be in a probation period which will run for a minimum of 3 months

  • During the probation period verified sellers will be on the Starter Plan which will allow them to list 50 items at a time

  • During the probation period the Sheriff will conduct an audit on each listing which will be visible to buyers for the life of the listing


The probation period will cease at the end of 3 months of active selling with the following conditions met:

  • Feedback above 95%

  • 20 or more positive Feedback

  • Minimal listing errors and discrepancies

  • Minimal issues between seller and their buyers

  • Evidence that a high level of professionalism has been upheld at all times.


At the end of the standard 3 month probation period we will reflect and communicate with you on your overall professional performance. At our discretion we may:

  • End your probation period and allow you to apply for the next selling plan which will allow more items to be listed

  • Extend your probation period if we feel you are not ready to move to the next selling plan

  • Cancel your selling account if we feel you are not up to the required standard of the Verified Sellers Program.



Verified Seller Program Rules


To uphold the high standards of our Verified Seller Program we operate a “3 Strikes and You're Out” policy. Failure to meet any of the rules or failure to abide by the Terms and conditions may result in the Verified Seller getting a strike against their seller account. These strikes are at the discretion of the Sheriff and Management. They are non-negotiable.

We encourage you to read our "3 Strikes And You're Out Policy" help article to fully understand how the policy works.



Terms and Conditions

  1. Pay your fees by the 8th of each month. You'll get a commission bill on the 1st of each month.
    Please note that failure to pay by the 8th of each month will result in automatic charges to your stored credit card. If the payment is not approved, your account will be suspended until the invoice is paid. Once payment is processed, you can resume selling on our marketplace.

  2. Verified Sellers are not permitted to bid on family, their own or any related companies listings on any of The Live Platforms Network websites

  3. Verified Sellers are not permitted to have links to other external web sites or email addresses from any site within The Live Platforms Network. This includes listings

  4. Verified Sellers have an obligation to sell at whatever price the auction items sell for

  5. Sellers must abide by shipping processing times (1 - 2 business days) as well as processing returns for refunds (7 days from receipt of the item)

  6. Refund Policy – all wins have a 7 day period for return if the buyer is not 100% satisfied with their purchase. The refund amount to the buyer must equal the original transaction (stones/s + shipping + insurance where applicable) but does not have to include the cost of the item being posted/returned to the seller. Sellers are not permitted to charge a restocking fee for returned items

  7. Verified Sellers can contact their buyers regarding a specific purchase and are NOT permitted to contact buyers who have not purchased from them or shown interested in an item. Sellers are NOT permitted to messages to any buyer regarding self promotion, ‘spammy’ messages and harassment

  8. Verified Sellers found ‘handing over’ or selling their store to another individual will be terminated immediately and legal action may be taken

  9. If a bond is returned to the seller without permission from The Live Platforms Network your sellers account will be closed immediately without notification

  10. If your seller account is suspended for any reason, any amounts owed will become due and payable immediately

  11. Verified Sellers must not defame or criticize or slander The Live Platforms Network including stock, sellers or customers in any external circumstances. This includes but is not limited to social media, Facebook, Twitter, forums or print media

  12. Verified Sellers on Opal Auctions or Gem Rock Auctions are eligible to apply for a Sellers account on Jewelry Auctioned or Coins Auctioned

  13. Verified Sellers may not entice customers to purchase items outside of the Live Platforms Network

  14. The Live Platforms Network reserves the right to remove, suspend and ban any store or individual without notice



Code of Conduct

  • Verified Sellers must professionally supply orders to the 100% satisfaction of customers and must uphold The Live Platforms Network integrity in the industry

  • Verified Sellers are to adhere to the highest level of professional conduct at all times

  • We encourage you to read our Verified Sellers Code of Conduct




Seller Plan Progression

  1. Sellers will spend a minimum of 3 months on the Starter Plan during their Probation Period

  2. Sellers then must spend a minimum of 1 month on each Plan as they progress consecutively up to Gem Harlequin Plan.

  3. The seller must list close to the maximum allowed listings for a plan before requesting an upgrade

  4. All plan changes must be requested by the Seller via the Selling Preferences tab in Account Settings. The request may be approved or denied at the discretion of management.


If you wish to become a Verified Seller, click the link below and complete the application form. 

Become A Seller

自 2004 年成立以来,Treasures Auctions Network 网站已在线销售了超过 150 万件物品。这一成功很大程度上归功于我们的验证卖家计划以及我们的卖家为网络带来的高标准库存。

我们的客户知道并相信我们只会批准最畅销的产品,为他们提供最好的产品和良好的购买体验。我们对手工挑选并不断检查卖家提供的产品标准感到非常自豪。

要获得成为 Treasures Auctions Network 认证卖家的资格,您必须:

  • 对宝石/蛋白石/珠宝贸易行业有热情和了解

  • 能够为我们的客户提供有竞争力的价格。

  • 提供商业和个人参考资料以证明您的企业已建立

  • 在每笔交易中提供高业务标准。

  • 如果您是其他平台上的卖家,您只需提供用于销售的用户名,以便我们评估您的商业行为。

  • 如果您是贸易或珠宝组织的成员,这是一项奖金,但这不是必需的。

费用

销售费用表

溢价和展示费用

警长计划

我们的卖家由整个网络中的警长计划进行管理。每个网站都有自己的 Sheriff、Opal Sheriff、Gemstone Sheriff 和 Fashion Sheriff 等。这些 Sheriff 将指导我们的潜在卖家完成验证卖家申请流程,并为我们的卖家提供持续的支持。

验证卖家计划您应在 7 天内修改列表。如果在此期限内未采取修改列表的行动,则列表将被暂停。

验证卖家申请流程包括:

  • 希望加入 The Treasures Auctions Network 内网站的卖家必须首先使用其想要的商店名称注册为买家。 (即MarksGems)。

  • IP 地址已检查

  • 检查贸易参考

  • 已检查照片身份证明

  • 检查电话号码,包括面对面验证 Skype 电话(如果适用)

  • 如果警长和管理层自行决定批准或不批准,卖家将收到通知。不会进行进一步沟通,此决定为最终决定

  • 根据治安官和管理层的决定,批准的新卖家可能需要支付 200 美元的保证金(仅通过 PayPal),该保证金需在您出售之前支付。该债券将由 Treasures Auctions 持有,为期 12 个月,无息。

试用期

  • 一旦卖家被接受加入验证卖家计划,他们将处于至少 3 个月的试用期

  • 在试用期内,经过验证的卖家将加入入门计划,这将允许他们一次列出 50 件商品

  • 在试用期内,治安官将对每个列表进行审核,买家在列表的整个生命周期内都可以看到审核

试用期将在满足以下条件的 3 个月主动销售结束时终止:

  • 反馈率95%以上

  • 20 个或以上积极反馈

  • 最小的列表错误和差异

  • 卖家和买家之间的问题很少

  • 有证据表明始终保持高水平的专业精神。

在标准的 3 个月试用期结束时,我们将反思并与您沟通您的整体专业表现。我们可以自行决定:

  • 结束试用期并允许您申请下一个销售计划,这将允许列出更多商品

  • 如果我们认为您还没有准备好进入下一个销售计划,请延长您的试用期

  • 如果我们认为您未达到经过验证的卖家计划的要求标准,请取消您的销售帐户。

验证卖家计划如何运作?

验证卖家计划由我们每个网站上的警长计划管理。该计划由来自宝石、蛋白石和珠宝行业的合格宝石学家和顾问小组运营。警长职位是自愿职位,珍宝拍卖网络不会以任何方式支付或报销。

警长有两个主要目标:

  1. 支持和指导卖家

  2. 通过审核系统回答问题并指导潜在买家。

如果您对上市股票或宝石学问题有任何疑问或疑问,请随时联系治安官,他们随时为您提供帮助。

验证卖家计划规则

为了维护我们经过验证的卖家计划的高标准,我们实行“ 3次罢工,你就出局”政策。未能满足以下任何规则或未能遵守条款和条件可能会导致经过验证的卖家的卖家帐户受到打击。这些罢工由治安官和管理层酌情决定。它们是不容谈判的。

  • 一旦卖家累计 3 次罢工,已验证卖家将被永久暂停,其商店将立即关闭

  • 罢工会自动将经过验证的卖家降级 30 天,这意味着他们在此期间无法发布任何新商品

  • 任何违反不专业商业行为的行为都将导致罢工

  • 经验证的卖家可能会随时由管理层自行决定永久暂停,恕不另行通知

  • 与管理层、行政部门或治安官的任何沟通都必须在 12 小时内得到答复并采取行动。否则可能会导致罢工

  • 根据治安官的判断,如果发现列表存在问题,他们将暂停列表并通知卖家有关问题以进一步讨论。如果问题较小,治安官将在审核中写下建议的更改,并且卖家应修改列表并单击“重新请求审核”按钮,以便治安官可以重新审核列表。如果卖家未采取行动修改列表,列表将在 12 小时内暂停

  • 如果经过验证的卖家的反馈降至或低于 95%,治安官将发出警告,您的商店将降级为入门计划(仅限 20 件商品),直到您的反馈升至 96% 或以上

  • 治安官可以随时要求任何经过验证的卖家将任何物品寄到总部进行独立认证。拒绝或延迟遵守此请求将导致立即和永久暂停。运送给治安官的费用将由经过验证的卖家承担,治安官将以相同的方式退回商品,而无需向卖家支付任何其他费用。

罢工的例子:

  • 经过验证的卖家未能及时与买家、行政部门、管理人员或治安官沟通

  • 经过验证的卖家未能及时向买家邮寄商品或退款

  • 列出项目时连续出现错误

  • 经过验证的卖家未能坚持预期的高水平专业行为

  • 无论拍卖价格如何,经过验证的卖家都无法兑现物品的销售

  • 对石头的误传,例子 -

  • 将玻璃填充红宝石歪曲并销售为未经加热的红宝石

  • 将烟熏埃塞俄比亚蛋白石作为天然黑蛋白石出售

  • 将镀金首饰作为纯金首饰出售

  • 将双峰或三重蛋白石歪曲为实心蛋白石并出售

  • 在 gemrockauctions.com 上出售双峰宝石

立即永久暂停的示例:

  • 如果发现经过验证的卖家根据行为准则诽谤 Treasures Auctions Network

  • 如果经过验证的卖家在www.gemstonesauctions.com以外的任何网站上列出合成宝石

  • 如果发现经过验证的卖家向无法应用我们的保护的网站之外的客户销售商品

  • 如果经过验证的卖家粗鲁或辱骂

  • 如果发现经过验证的卖家竞价或在自己的列表中竞价。

条款和条件

  1. 每月 15 日之前 7 天内支付费用

  2. 经过验证的卖家不得对任何 The Treasures Auctions Network 网站上的家族、其自己或任何相关公司的列表进行竞标

  3. 经过验证的卖家必须列出准确的描述并使用正确的类别,并遵守 The Treasures Auctions Network - 经过验证的卖家列表指南的规则

  4. 经过验证的卖家不得拥有 The Treasures Auctions Network 内任何网站的其他外部网站链接或电子邮件地址。这包括列表。

  5. 经过验证的卖家有义务以拍卖品的售价出售

  6. 卖家必须遵守发货处理时间(1 - 2 个工作日)以及退款退货处理时间(收到商品后 7 天)。

  7. 退款政策 – 如果买家对购买的产品不是 100% 满意,则所有获胜产品都有 7 天的退货期限。向买家退款的金额必须等于原始交易金额(宝石+运费+保险(如适用)),但不必包括邮寄/退回给卖家的商品的费用。卖家不得对退回的商品收取重新进货费。

  8. 经过验证的卖家可以就特定购买事宜联系买家,但不得联系未向其购买商品或未对某件商品感兴趣的买家。卖家不得向任何买家发送有关自我推销、“垃圾邮件”消息和骚扰的消息。

  9. 经验证的卖家如发现将其商店“移交给”或出售给另一个人,将立即被终止并可能采取法律行动

  10. 如果未经 The Treasures Auctions Network 许可而将保证金退还给卖家,您的卖家帐户将立即关闭,恕不另行通知

  11. 如果您的卖家账户因任何原因被暂停,任何欠款将立即到期应付

  12. 已验证卖家不得在任何外部情况下诽谤、批评或诽谤 The Treasures Auctions Network,包括库存、卖家或客户。这包括但不限于社交媒体、Facebook、Twitter、论坛或印刷媒体

  13. Opal Auctions 或 Gem Rock Auctions 的经过验证的卖家有资格申请珠宝拍卖或硬币拍卖的卖家帐户,无需支付月费

  14. 经过验证的卖家不得诱使客户购买 Treasures Auctions Network 之外的物品。

  15. Treasures Auctions 网络保留删除、暂停和禁止任何商店或个人的权利,恕不另行通知。

行为守则

  • 经过验证的卖家必须专业地提供订单,让客户 100% 满意,并且必须维护 The Treasures Auctions Network 的行业诚信

  • 经过验证的卖家应始终坚持最高水平的专业行为。

卖家计划进展

  1. 卖家在试用期内将至少花费 3 个月的时间参与 Starter Plan

  2. 然后,卖家必须在每个计划上至少花费 1 个月的时间,才能连续升级到 Gem Harlequin 计划。

  3. 在请求升级之前,卖家列出的商品数量必须接近计划允许的最大商品数量

  4. 所有计划变更都必须由卖方通过账户设置中的销售偏好选项卡提出请求。管理层可自行决定批准或拒绝该请求。

如果您想申请成为任何 The Treasures Auctions Network 网站上的验证卖家,请点击下面的按钮

验证卖家申请表

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