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Verified Sellers Program
驗證賣家計劃
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Verified Sellers Program


We take great pride in hand picking our sellers and constantly checking the standard of products that are being offered in our marketplace. Our valued customers know and trust that we will approve only the sellers that tick all the boxes and offer a great buying experience. 



To be eligible to become a Verified Seller you must:


  • Have a passion and knowledge of the Opal / Gemstone / Jewelry Trade Industry

  • Be able to offer our customers competitive prices

  • Provide business and personal references to prove your an established business

  • Offer high business standards in every transaction

  • If you are a seller on other platforms, provide the username which you use to sell with so we can assess your business practices

  • It is a bonus if you are a member of a trade or jewelry organization, but it is not required



The Verified Seller application process includes:


  • Sellers wishing to join a website within The  Live Platforms Network have to first register as a buyer using their intended Store Name (i.e. MarksGems)

  • IP address checked

  • Trade References checked

  • Photo Identification checked

  • Phone numbers checked including face to face verification Skype phone call if applicable

  • Sellers will be notified if they have been approved or disapproved at the discretion of the Sheriff and management. No further communication will be entered into, this decision is final

  • At the discretion of the Sheriff and management, approved new sellers may be required to pay a bond of $200 (via PayPal only) which is payable before you can sell. This bond will be held by Live Platforms, interest free for a period of 12 months



Fees

We encourage you to read our Commission Bills and Selling Fees Explained help article to fully understand the selling fees, seller plans and listing features that are available for you.


If you wish to become a Verified Seller, click the link below and complete the application form. 

Become A Seller



Probation Period

  • Once a seller is accepted into the Verified Sellers Program they will be in a probation period which will run for a minimum of 3 months

  • During the probation period verified sellers will be on the Starter Plan which will allow them to list 50 items at a time

  • During the probation period the Sheriff will conduct an audit on each listing which will be visible to buyers for the life of the listing


The probation period will cease at the end of 3 months of active selling with the following conditions met:

  • Feedback above 95%

  • 20 or more positive Feedback

  • Minimal listing errors and discrepancies

  • Minimal issues between seller and their buyers

  • Evidence that a high level of professionalism has been upheld at all times.


At the end of the standard 3 month probation period we will reflect and communicate with you on your overall professional performance. At our discretion we may:

  • End your probation period and allow you to apply for the next selling plan which will allow more items to be listed

  • Extend your probation period if we feel you are not ready to move to the next selling plan

  • Cancel your selling account if we feel you are not up to the required standard of the Verified Sellers Program.



Verified Seller Program Rules


To uphold the high standards of our Verified Seller Program we operate a “3 Strikes and You're Out” policy. Failure to meet any of the rules or failure to abide by the Terms and conditions may result in the Verified Seller getting a strike against their seller account. These strikes are at the discretion of the Sheriff and Management. They are non-negotiable.

We encourage you to read our "3 Strikes And You're Out Policy" help article to fully understand how the policy works.



Terms and Conditions

  1. Pay your fees by the 8th of each month. You'll get a commission bill on the 1st of each month.
    Please note that failure to pay by the 8th of each month will result in automatic charges to your stored credit card. If the payment is not approved, your account will be suspended until the invoice is paid. Once payment is processed, you can resume selling on our marketplace.

  2. Verified Sellers are not permitted to bid on family, their own or any related companies listings on any of The Live Platforms Network websites

  3. Verified Sellers are not permitted to have links to other external web sites or email addresses from any site within The Live Platforms Network. This includes listings

  4. Verified Sellers have an obligation to sell at whatever price the auction items sell for

  5. Sellers must abide by shipping processing times (1 - 2 business days) as well as processing returns for refunds (7 days from receipt of the item)

  6. Refund Policy – all wins have a 7 day period for return if the buyer is not 100% satisfied with their purchase. The refund amount to the buyer must equal the original transaction (stones/s + shipping + insurance where applicable) but does not have to include the cost of the item being posted/returned to the seller. Sellers are not permitted to charge a restocking fee for returned items

  7. Verified Sellers can contact their buyers regarding a specific purchase and are NOT permitted to contact buyers who have not purchased from them or shown interested in an item. Sellers are NOT permitted to messages to any buyer regarding self promotion, ‘spammy’ messages and harassment

  8. Verified Sellers found ‘handing over’ or selling their store to another individual will be terminated immediately and legal action may be taken

  9. If a bond is returned to the seller without permission from The Live Platforms Network your sellers account will be closed immediately without notification

  10. If your seller account is suspended for any reason, any amounts owed will become due and payable immediately

  11. Verified Sellers must not defame or criticize or slander The Live Platforms Network including stock, sellers or customers in any external circumstances. This includes but is not limited to social media, Facebook, Twitter, forums or print media

  12. Verified Sellers on Opal Auctions or Gem Rock Auctions are eligible to apply for a Sellers account on Jewelry Auctioned or Coins Auctioned

  13. Verified Sellers may not entice customers to purchase items outside of the Live Platforms Network

  14. The Live Platforms Network reserves the right to remove, suspend and ban any store or individual without notice



Code of Conduct

  • Verified Sellers must professionally supply orders to the 100% satisfaction of customers and must uphold The Live Platforms Network integrity in the industry

  • Verified Sellers are to adhere to the highest level of professional conduct at all times

  • We encourage you to read our Verified Sellers Code of Conduct




Seller Plan Progression

  1. Sellers will spend a minimum of 3 months on the Starter Plan during their Probation Period

  2. Sellers then must spend a minimum of 1 month on each Plan as they progress consecutively up to Gem Harlequin Plan.

  3. The seller must list close to the maximum allowed listings for a plan before requesting an upgrade

  4. All plan changes must be requested by the Seller via the Selling Preferences tab in Account Settings. The request may be approved or denied at the discretion of management.


If you wish to become a Verified Seller, click the link below and complete the application form. 

Become A Seller

自 2004 年成立以來,Treasures Auctions Network 網站已在線售出 700,000 件商品。成功很大程度上歸功於我們的驗證賣家計劃以及我們的賣家為網絡帶來的高標準庫存。

我們的客戶知道並相信我們只會批准最暢銷的產品,以便為他們提供最好的產品和絕佳的購買體驗。我們為手工挑選並不斷檢查賣家提供的產品標準而感到自豪。

要成為 The Treasures Auctions Network 上的認證賣家,您必須-

  • 對寶石/蛋白石/珠寶貿易行業有熱情和知識
  • 能夠為我們的客戶提供有競爭力的價格。
  • 提供商業和個人推薦信以證明您已建立的業務
  • 在每筆交易中都提供高業務標準。
  • 如果您是其他平台上的賣家,您只需提供您用於銷售的用戶名,以便我們評估您的商業行為。
  • 如果您是貿易或珠寶組織的成員,這是一種獎勵,但不是必需的。

我們的賣家在我們的網絡中由我們的警長計劃管理。每個網站都有自己的 Sheriff、Opal Sheriff、Gemstone Sheriff 和 Fashion Sheriff 等。正是這些 Sheriff 將指導我們的潛在賣家完成驗證賣家申請流程,並為我們的賣家提供持續支持。

驗證賣家計劃

認證賣家申請流程包括:

  • 希望加入 The Treasures Auctions Network 網站的賣家必須首先使用其預期的商店名稱註冊為買家。 (即 MarksGems)。這是無法改變的
  • 賣家需要將本頁底部所附的完整申請表通過電子郵件發送至applications@treasuresauctions.com
  • 已檢查 IP 地址
  • 檢查貿易參考
  • 已檢查照片身份證明
  • 檢查電話號碼,包括面對面驗證 Skype 電話(如果適用)
  • 賣方將根據警長和管理層的判斷獲得批准或不批准。將不再進行進一步溝通,此決定為最終決定
  • 根據治安官和管理層的判斷,經批准的新賣家可能需要支付 200 美元的保證金(僅通過 PayPal),該保證金在您出售之前支付。該債券將由Treasures Auctions 持有,免息12 個月。

試用期

  • 一旦賣家被接受加入驗證賣家計劃,他們將處於試用期,試用期至少為 3 個月
  • 在試用期內,經過驗證的賣家將使用入門計劃,這將允許他們一次列出 50 件商品
  • 在試用期內,治安官將對每個列表進行審核,這將在列表的整個生命週期內對買家可見

試用期將在滿足以下條件的 3 個月主動銷售結束時終止:

  • 95% 以上的反饋
  • 20個或更多正面反饋
  • 最小的列表錯誤和差異
  • 賣家和買家之間的最小問題
  • 證明始終堅持高水平的專業精神。

在標準的 3 個月試用期結束時,我們將反映並與您溝通您的整體專業表現。根據我們的判斷,我們可以:

  • 結束試用期並允許您申請下一個銷售計劃,這將允許列出更多商品
  • 如果我們認為您還沒有準備好進入下一個銷售計劃,請延長您的試用期
  • 如果我們認為您不符合驗證賣家計劃的要求標準,請取消您的銷售賬戶。

驗證賣家計劃如何運作?

經驗證的賣家計劃由我們每個網站的警長計劃管理。該計劃由合格的寶石學家和來自寶石、蛋白石和珠寶行業的顧問小組運營。警長的職位是自願職位,The Treasures Auctions Network 不以任何方式支付或報銷。

警長有兩個主要目標:

  1. 支持和指導賣家
  2. 通過審計系統回答問題並指導潛在買家。

如果您對上市股票或寶石學問題有任何疑問或疑問,請隨時聯繫警長,他們隨時為您提供幫助。

經驗證的賣家計劃規則

為了維護我們的認證賣家計劃的高標準,我們實行“ 3 次罷工,你就出局”的政策。未能滿足以下任何規則或遵守條款和條件可能會導致經過驗證的賣家對其賣家賬戶進行罷工。這些罷工由警長和管理層自行決定。他們是不可談判的。

  • 一旦賣家累積了 3 次罷工,驗證賣家將被永久暫停並立即關閉他們的商店
  • 罷工會自動將經過驗證的賣家降級 30 天,這意味著他們不能在此期間列出任何新商品
  • 任何違反不專業商業慣例的行為都將導致罷工
  • 經驗證的賣家可隨時由管理層自行決定永久暫停,恕不另行通知
  • 與管理層、行政部門或治安官的任何溝通都必須在 12 小時內得到回應並採取行動。不這樣做可能會導致罷工
  • 如果發現物品刊登存在問題,警長將酌情決定暫停刊登物品並通知賣家有關問題以進一步討論。如果問題很小,警長將在審核中寫下建議的更改,賣家應修改列表並單擊“重新請求審核”按鈕,以便警長可以重新審核列表。如果賣家未採取修改listing的行動,listing將在12小時內暫停
  • 如果經過驗證的賣家的反饋降至 95% 或以下,警長將發出罷工,您的商店將降級為入門計劃(僅限 20 件商品),直到您的反饋提高至 96% 或更高
  • 警長可以隨時要求任何經過驗證的賣家將任何物品郵寄到總部進行獨立認證。拒絕或延遲遵守此要求將導致立即和永久暫停。運送至治安官的費用將由經驗證的賣家承擔,治安官將以相同的方式退回物品,而無需向賣家支付更多費用。

罷工的例子:

  • 經驗證的賣方未能及時與買方、行政部門、管理層或警長溝通
  • 經驗證的賣家未能及時向買家郵寄商品或退款
  • 列出項目中的連續錯誤
  • 經驗證的賣方未能堅持預期的高水平專業行為
  • 無論拍賣的價格如何,經過驗證的賣家都無法兌現商品的銷售
  • 石頭的誤傳,例子 -
  • 將玻璃填充的紅寶石歪曲和銷售為未加熱的紅寶石
  • 將煙熏埃塞俄比亞蛋白石作為天然黑蛋白石出售
  • 以純金首飾的形式出售鍍金首飾
  • 將雙峰或三重蛋白石誤傳和銷售為固體蛋白石
  • 在 gemrockauctions.com 上出售雙峰寶石

立即永久暫停的示例:

  • 如果發現經過驗證的賣家根據行為準則誹謗寶藏拍賣網絡
  • 如果經過驗證的賣家在 www.gemstonesauctions.com以外的任何網站上列出合成寶石
  • 如果發現經過驗證的賣家向無法應用我們保護措施的站點以外的客戶銷售產品
  • 如果經過驗證的賣家粗魯或辱罵
  • 如果發現經過驗證的賣家出價或在他們自己的商品上。

條款和條件

  1. 在每月 15 日之前在 7 天內支付您的費用
  2. 經驗證的賣家不得對任何 The Treasures Auctions Network 網站上的家族、他們自己或任何相關公司的列表進行投標
  3. 已驗證賣家必須列出準確的描述並使用正確的類別,並遵守 The Treasures Auctions Network - 已驗證賣家列表指南中的規則
  4. 經驗證的賣家不得擁有來自 The Treasures Auctions Network 內任何網站的其他外部網站或電子郵件地址的鏈接。這包括列表。
  5. 經驗證的賣家有義務以拍賣物品的任何價格出售
  6. 退款政策——如果買家對他們的購買不是 100% 滿意,所有中獎都有 7 天的退貨期限。向買家退款的金額必須等於原始交易金額(石頭/秒 + 運費 + 保險(如適用)),但不必包括郵寄/退回給賣家的物品的費用。賣家不得對退回的商品收取進貨費。
  7. 經驗證的賣家可以就特定的購買聯繫他們的買家,不允許聯繫未從他們那裡購買的買家。賣家不得向任何買家發送有關自我推銷、“垃圾郵件”和騷擾的消息。
  8. 經驗證的賣家發現“移交”或將其商店出售給其他人將立即終止並可能採取法律行動
  9. 如果在未經 The Treasures Auctions Network 許可的情況下將保證金退還給賣家,您的賣家賬戶將立即關閉,恕不另行通知
  10. 如果您的賣家賬戶因任何原因被暫停,任何欠款將立即到期應付
  11. 經驗證的賣家不得在任何外部情況下誹謗、批評或誹謗 The Treasures Auctions Network 包括股票、賣家或客戶。這包括但不限於社交媒體、Facebook、Twitter、論壇或印刷媒體
  12. 在 Opal Auctions 或 Gem Rock Auctions 上經過驗證的賣家有資格在 Jewelry Auctioned 或 Coins Auctioned 上申請賣家賬戶,無需每月計劃費用
  13. 經驗證的賣家不得誘使客戶購買寶藏拍賣網絡之外的物品。
  14. Treasures Auctions 網絡保留刪除、暫停和禁止任何商店或個人的權利,恕不另行通知。

行為守則

  • 經驗證的賣家必須以專業的方式提供令客戶 100% 滿意的訂單,並且必須維護 The Treasures Auctions Network 在行業中的誠信
  • 經驗證的賣家應始終遵守最高水平的專業行為。

2018 年 1 月 1 日起的費用

對已售商品收取的佣金如下 -

驗證賣家計劃

賣家計劃和費率

保費和陳列室費用


賣方計劃進展

  1. 賣家將在試用期內至少花費 3 個月的時間在 Starter Plan 上
  2. 然後,賣家必須在每個計劃上至少花費 1 個月的時間,因為他們會連續升級到 Gem Harlequin 計劃。
  3. 在請求升級之前,賣家必須列出接近計劃允許的最大列表
  4. 賣家必須通過賬戶設置中的銷售偏好選項卡請求所有計劃更改。管理層可自行決定批准或拒絕該請求。

如果您想申請成為任何 The Treasures Auctions Network 網站上的認證賣家,請單擊下面的按鈕

經驗證的賣家申請表

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