The Gem Portal is committed to providing 100% customer satisfaction while offering top quality earth-mined gemstones at amazing prices. How do we offer such amazing prices? We buy direct from the source, cutting out the middle-man and passing that savings to you.
We believe in doing business the right way, with honesty and integrity. Our passion for gemstones and dedication to our customers shines through in every aspect of our business. We are humbled by the opportunity to share the majesty and wonder of these beautiful gifts of nature.
The Gem Portal offers 3 Shipping Options:
OPTION 1: Standard Shipping via Thailand Post
$8.75 for shipping via first-class registered airmail through Thailand Post.
Registered airmail requires a signature on delivery.
Estimated delivery time, 12-28 business days.
Track your package using the Thailand Post website.
OPTION 2: EMS (Expedited Shipping)
$49.75 for shipping via EMS (Express Mail Service) through Thailand Post.
EMS requires a signature on delivery.
Estimated delivery time, 7-10 business days.
Track your order online with EMS.
OPTION 3: FedEx (Express Shipping)
$58.75 for shipping via FedEx.
FedEx requires a signature on delivery.
Estimated delivery time, 5 business days.
Track your order online with FedEx.
Any duties, taxes and custom fees incurred are the responsibility of the buyer.
All delivery times are estimates given by the mail service provider. We are not responsible for delayed delivery times due to customs clearance or unforeseen delays by the relevant postal services. All items will be securely wrapped and sealed. Insurance is available upon request and at the buyers expense.
PLEASE CONTACT US FOR ANY SHIPPING OR RETURN POLICY INQUIRES.
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