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Verified Sellers Program
验证卖家计划
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The Treasures Auctions Network websites have sold 700,000 items online since forming in 2004. The success has been largely due to our Verified Sellers Program and the high standard of stock that our sellers bring to the network.

Our customers know and trust that we will approve only the best sellers to give them the best products and a great buying experience. We take great pride in hand picking and constantly checking the standard of products that are being offered by our sellers.

To be eligible to become a Verified Seller on The Treasures Auctions Network you must -

  • Have a passion and knowledge of the Gemstone / Opal / Jewelry Trade Industry
  • Be able to offer our customers competitive prices.
  • Provide business and personal references to prove your an established business
  • Offer high business standards in every transaction.
  • If you are a seller on other platforms, you just provide the username which you use to sell with so we can asses your business practices.
  • It is a bonus if you are a member of a trade or jewelry organization, but it is not required.

Our sellers are managed by our Sheriff Program across our network. Each website site has its own Sheriff, Opal Sheriff, Gemstone Sheriff, and Fashion Sheriff Etc. It is the Sheriffs that will guide our potential sellers through the Verified Seller application process and provide ongoing support to our sellers.

Verified Sellers Program 

The Verified Seller application process includes:

  • Sellers wishing to join a website within The Treasures Auctions Network have to first register as a buyer using their intended Store Name. (i.e. MarksGems). This cannot be changed
  • Sellers need to email the complete application form attached at the bottom of this page to applications@treasuresauctions.com
  • IP address checked
  • Trade References checked
  • Photo Identification checked
  • Phone numbers checked including face to face verification Skype phone call if applicable
  • Sellers will be notified if they have been approved or disapproved at the discretion of the Sheriff and management. No further communication will be entered into, this decision is final
  • At the discretion of the Sheriff and management, approved new sellers may be required to pay a bond of $200 (via PayPal only) which is payable before you can sell. This bond will be held by Treasures Auctions, interest free for a period of 12 months.

Probation Period

  • Once a seller is accepted into the Verified Sellers Program they will be in a probation period which will run for a minimum of 3 months
  • During the probation period verified sellers will be on the Starter Plan which will allow them to list 50 items at a time
  • During the probation period the Sheriff will conduct an audit on each listing which will be visible to buyers for the life of the listing

The probation period will cease at the end of 3 months of active selling with the following conditions met:

  • Feedback above 95%
  • 20 or more positive Feedback
  • Minimal listing errors and discrepancies
  • Minimal issues between seller and their buyers
  • Evidence that a high level of professionalism has been upheld at all times.

At the end of the standard 3 month probation period we will reflect and communicate with you on your overall professional performance. At our discretion we may:

  • End your probation period and allow you to apply for the next selling plan which will allow more items to be listed
  • Extend your probation period if we feel you are not ready to move to the next selling plan
  • Cancel your selling account if we feel you are not up to the required standard of the Verified Sellers Program.

How does the Verified Seller Program work?

The Verified Seller Program is managed by the Sheriff Program across each of our websites. This program is operated by a qualified Gemologist and panel of advisers from within the Gemstone, Opal and Jewelry industries. The position of Sheriff is a voluntary position and is not paid or reimbursed in any way by The Treasures Auctions Network.

The Sheriff has two main goals:

  1. To support and guide sellers
  2. To answer questions and guide potential buyers via the Audit system.

If you have any queries or questions regarding listing stock or gemological questions never hesitate to contact the Sheriff, they are always there to help.

Verified Seller Program Rules

To uphold the high standards of our Verified Seller Program we operate a “3 Strikes and you’re out” policy. Failure to meet any of the rules below or abide by the Terms and conditions may result in the Verified Seller getting a strike against their seller account. These strikes are at the discretion of the Sheriff and Management. They are non-negotiable.

  • Once a seller has accumulated 3 strikes the Verified Seller will be permanently suspended and their store/s closed immediately
  • A strike automatically downgrades the Verified Seller for 30 days which means they cannot list any new items during that period
  • Any breach of unprofessional business practice will result in a strike
  • Verified Sellers may be suspended permanently at the discretion of management at any time without notice
  • Any communication with Management, Administration or a Sheriff must be responded to and actioned within 12 hours. Failure to do so may result in a strike
  • At the Sheriff’s discretion if an issue is found with a listing they will suspend the listing and notified the seller about the issues to discuss further. If the issue is minor the Sheriff will write recommended changes within the Audit and the seller is expected to amend the listing and click the ‘Re-request Audit’ Button so that the Sheriff can re Audit the listing. If action to amend the listing is not undertaken by the seller the listing will be suspended within 12 hours
  • If a Verified Seller’s feedback drops to or below 95% the Sheriff will issue a strike and your store/s will be downgraded to The Starter Plan (20 Items only) until your feedback raises to 96% or above
  • The Sheriff may request any item from any Verified Seller to be posted into head office for independent certification at any time. Refusal or delay to comply with this request will result in immediate and permanent suspension. Shipping to the Sheriff will be at the Verified Sellers expense and the Sheriff will return the item in the same method at no further expense to the seller.

Examples of a Strike:

  • Verified Seller fails to communicate with a buyer, administration, management or Sheriff in a timely manner
  • Verified Seller fails to post items to a buyer or refund monies in a timely manner
  • Continuous mistakes in listing items
  • Verified Seller fails to uphold the expected high level of professional conduct
  • Verified Seller fails to honour the sale of an item regardless of whatever price an auction sells for
  • Misrepresentation of a stone, examples -
  • Misrepresenting and selling a glass filled Ruby as unheated Ruby
  • Selling smoked Ethiopian Opal as Natural Black Opal
  • Selling gold plated Jewelry as Solid Gold Jewelry
  • Misrepresenting and selling a Doublet or Triplet Opal as a Solid Opal
  • Selling a Doublet Gemstone on gemrockauctions.com

Examples of immediate permanent suspension:

  • If a Verified Seller is found defaming The Treasures Auctions Network as per Code of Conduct
  • If a Verified Seller lists a synthetic stone on any site other than www.gemstonesauctions.com
  • If a Verified Seller is found selling to customers outside of the site where our protections cannot be applied
  • If a Verified Seller is being rude or abusive
  • If a Verified Seller is found bidding up or on their own listings.

TERMS AND CONDITIONS

  1. Pay your fees by 15th of each month within 7 days
  2. Verified Sellers are not permitted to bid on family, their own or any related companies listings on any of The Treasures Auctions Network websites
  3. Verified Sellers must list accurate descriptions and use correct categories and abide by the rules as per The Treasures Auctions Network - Listing Guide for Verified Sellers 
  4. Verified Sellers are not permitted to have links to other external web sites or email addresses from any site within The Treasures Auctions Network. This includes listings.
  5. Verified Sellers have an obligation to sell at whatever price the auction items sell for
  6. Refund Policy – all wins have a 7 day period for return if the buyer is not 100% satisfied with their purchase. The refund amount to the buyer must equal the original transaction (stones/s + shipping + insurance where applicable) but does not have to include the cost of the item being posted/returned to the seller. Sellers are not permitted to charge a restocking fee for returned items.
  7. Verified Sellers can contact their buyers regarding a specific purchase and are NOT permitted to contact buyers who have not purchased from them. Sellers are NOT permitted to messages to any buyer regarding self promotion, ‘spammy’ messages and harassment.
  8. Verified Sellers found ‘handing over’ or selling their store to another individual will be terminated immediately and legal action may be taken
  9. If a bond is returned to the seller without permission from The Treasures Auctions Network your sellers account will be closed immediately without notification
  10. If your seller account is suspended for any reason, any amounts owed will become due and payable immediately
  11. Verified Sellers must not defame or criticise or slander The Treasures Auctions Network including stock, sellers or customers in any external circumstances. This includes but is not limited to social media, Facebook, Twitter, forums or print media
  12. Verified Sellers on Opal Auctions or Gem Rock Auctions are eligible to apply for a Sellers account on Jewelry Auctioned or Coins Auctioned with no monthly plan fee
  13. Verified Sellers may not entice customers to purchase items outside of the Treasures Auctions Network.
  14. The Treasures Auctions networks reserves the right to remove, suspend and ban any store or individual without notice.

CODE OF CONDUCT

  • Verified Sellers must professionally supply orders to the 100% satisfaction of customers and must uphold The Treasures Auctions Network integrity in the industry
  • Verified Sellers are to adhere to the highest level of professional conduct at all times.  

FEES FROM 1ST JANUARY 2018

Commissions charged on sold items as follows -

verified seller program

Seller plans and rates

PREMIUM AND SHOWCASE LISTING FEES


SELLER PLAN PROGRESSION

  1. Sellers will spend a minimum of 3 months on the Starter Plan during their Probation Period
  2. Sellers then must spend a minimum of 1 month on each Plan as they progress consecutively up to Gem Harlequin Plan.
  3. The seller must list close to the maximum allowed listings for a plan before requesting an upgarde
  4. All plan changes must be requested by the Seller via the Selling Preferences tab in Account Settings. The request may be approved or denied at the discretion of management.

If you wish to apply to become a Verified Seller on any of The Treasures Auctions Network websites please click the button below

Verified Seller Application Form

自2004年成立以来,“宝物拍卖网络”网站在线销售了700,000件商品。成功的主要原因在于我们的“经验证的卖家计划”和卖家将高标准的库存带入网络。

我们的客户知道并相信,我们只会批准最畅销的产品,为他们提供最好的产品和良好的购买体验。我们以挑手和不断检查卖家提供的产品标准为荣。

要有资格成为“宝物拍卖网络”上的“经验证的卖家”,您必须-

  • 对宝石/蛋白石/珠宝贸易行业充满热情和知识
  • 能够为我们的客户提供具有竞争力的价格。
  • 提供业务和个人推荐证明您已建立业务
  • 在每笔交易中提供高业务标准。
  • 如果您是其他平台上的卖家,则只需提供用于销售的用户名,以便我们评估您的业务惯例。
  • 如果您是贸易或珠宝组织的成员,这是一项奖励,但这不是必需的。

我们的销售商由我们整个网络上的警长计划管理。每个网站都有自己的治安官,蛋白石治安官,宝石治安官和时尚治安官等,这些治安官将指导我们的潜在卖家通过“经过验证的卖家”申请流程,并为我们的卖家提供持续的支持。

验证卖家计划

验证卖方的申请流程包括:

  • 希望加入“宝物拍卖网络”内网站的卖家必须先使用其预期的商店名称注册为买家。 (即MarksGems)。这不能改变
  • 卖家需要通过电子邮件将本页底部的完整申请表通过电子邮件发送至application@treasuresauctions.com
  • IP地址检查
  • 贸易参考资料已检查
  • 照片识别已检查
  • 检查电话号码,包括面对面验证Skype电话(如果适用)
  • 治安官和管理层将决定是否批准卖方,将通知卖方。不再进行任何交流,此决定是最终决定
  • 由治安官和管理层酌情决定,批准的新卖家可能需要支付200美元的押金(仅通过PayPal),该押金应在您出售前支付。该债券将由Treasures Auctions持有,免息期为12个月。

试用期

  • 一旦卖家被接受为“已验证卖家计划”,他们将处于试用期,该试用期至少为3个月
  • 在试用期内,经过验证的卖家将进入“入门计划”,该计划将允许他们一次列出50件商品
  • 在试用期期间,治安官将对每个清单进行审核,在清单有效期内,买方可以看到

在满足以下条件的情况下,主动销售的3个月结束时,试用期将终止:

  • 反馈超过95%
  • 20个或更多正面反馈
  • 列表错误和差异最小
  • 买卖双方之间的问题最少
  • 始终保持高水平专业水平的证据。

在标准的3个月试用期结束时,我们将就您的整体专业表现进行反思并与您交流。我们可以酌情决定:

  • 结束试用期并允许您申请下一个销售计划,该计划将列出更多项目
  • 如果我们认为您还没有准备好使用下一个销售计划,则可以延长您的试用期
  • 如果我们认为您不符合“已验证卖家计划”的要求,请取消您的销售帐户。

已验证卖家计划如何运作?

已验证卖家计划由治安官计划在我们每个网站上进行管理。该计划由宝石,蛋白石和珠宝行业的合格宝石学家和顾问小组执行。治安官的职位是自愿职位,宝物拍卖网不以任何方式支付或补偿。

警长有两个主要目标:

  1. 支持和指导卖家
  2. 通过审核系统回答问题并指导潜在买家。

如果您对上市股票有任何疑问或疑问,或者对宝石学有任何疑问,请随时与警长联系,他们将随时为您提供帮助。

已验证的卖家计划规则

为了坚持我们的“经验证的卖家计划”的高标准,我们实行“三击而出局”政策。如果不遵守以下任何规则或未遵守条款和条件,则可能导致已验证的卖方对其卖方帐户发出警告。这些罢工由警长和管理层自行决定。它们是不可谈判的。

  • 卖方累积3次罢工后,已验证的卖方将被永久暂停,其商店将立即关闭
  • 罢工会自动将“经过验证的卖家”降级30天,这意味着他们在此期间无法列出任何新商品
  • 任何违反非专业商业行为的行为都会导致罢工
  • 经管理人员可随时酌情将已验证的卖家永久停权,恕不另行通知
  • 与管理层,行政部门或警长的任何通信都必须在12小时内得到答复并采取行动。否则可能会导致罢工
  • 由治安官酌情决定,如果发现清单有问题,他们将中止该清单并通知卖方有关该问题的进一步讨论。如果问题不大,警长将在审核中写出建议的更改,并且卖方应修改列表,然后单击“重新请求审核”按钮,以便警长可以重新审核列表。如果卖方未采取任何措施修改清单,则该清单将在12小时内中止
  • 如果经过验证的卖家的反馈降至或低于95%,警长将发出警告,并且您的商店将降级为入门计划(仅限20件商品),直到您的反馈提高到96%或更高
  • 治安官可以随时要求任何已验证卖方提供的任何物品张贴到总部进行独立认证。拒绝或延迟遵守此要求将导致立即和永久停权。运送到治安官的费用将由卖方核实,而治安官将以相同的方式将物品退还给卖方,而无需任何其他费用。

罢工示例:

  • 已验证的卖方未能及时与买方,主管部门,管理部门或治安官联系
  • 已验证的卖方未能及时将项目过帐给买方或退款
  • 清单项目中的连续错误
  • 经过验证的卖方无法维持预期的高水平专业行为
  • 不论拍卖以何种价格出售,经过验证的卖方都无法兑现某项物品的销售
  • 石头的虚假陈述,例如-
  • 将装满玻璃的红宝石误称为未加热的红宝石并出售
  • 出售熏制的埃塞俄比亚蛋白石作为天然黑蛋白石
  • 出售镀金珠宝作为纯金珠宝
  • 将Doublet或Triplet蛋白石虚假陈述和销售为固体蛋白石
  • 在gemrockauctions.com上出售双峰宝石

立即永久停权的示例:

  • 如果根据行为准则发现有经验证的卖方诽谤《宝物拍卖网络》
  • 如果经过验证的卖家在www.gemstonesauctions.com以外的任何其他网站上列出了人造石,
  • 如果发现经过验证的卖家向无法应用我们保护措施的网站以外的客户销售商品
  • 如果经过验证的卖家不礼貌或辱骂
  • 如果发现“已验证卖家”正在竞标或在自己的列表中出价。

条款和条件

  1. 在7天内每月15号之前付款
  2. 经过验证的卖方不得在任何“宝物拍卖网络”网站上竞标其家族,他们自己或任何相关公司的清单
  3. 已验证的卖家必须列出准确的描述并使用正确的类别,并遵守《珍品拍卖网络-已验证的卖家上市指南》中的规则
  4. 经过验证的卖方不得链接到其他外部网站或宝藏拍卖网络中任何网站的电子邮件地址。这包括清单。
  5. 经过验证的卖家有义务以拍卖品的价格出售
  6. 退款政策–如果买家对购买的商品不满意100%,则所有胜利都有7天的退货期限。退还给买方的退款额必须等于原始交易额(石头/秒+运输+保险,如果适用),但不必包括已过帐/退还给卖方的物品的费用。卖方不允许为退回的物品收取进货费。
  7. 已验证的卖家可以就特定购买事宜与他们的买家联系,并且不允许联系尚未从他们那里购买的买家。不允许卖方向任何买方发送有关自我提升,“垃圾邮件”消息和骚扰的消息。
  8. 经验证的卖家发现“移交”或将其商店出售给另一个人将立即终止,并可能采取法律行动
  9. 如果未经Treasures Auctions Network的许可将债券退还给卖方,则您的卖方帐户将立即关闭,恕不另行通知
  10. 如果您的卖家帐户由于任何原因被暂停,则所欠的款项将到期并立即支付
  11. 经过验证的卖方不得在任何外部情况下诽谤,批评或诽谤财宝拍卖网络,包括股票,卖方或客户。这包括但不限于社交媒体,Facebook,Twitter,论坛或印刷媒体
  12. 经过Opal拍卖或Gem Rock拍卖的经过验证的卖家有资格在没有月费的情况下申请珠宝拍卖或硬币拍卖的卖家帐户
  13. 已验证的卖家可能不会诱使客户在宝物拍卖网络之外购买商品。
  14. 宝物拍卖网保留删除,暂停和禁止任何商店或个人的权利,恕不另行通知。

行为守则

  • 经过验证的卖方必须专业地提供订单,以使客户100%满意,并且必须维护行业中宝藏拍卖网络的完整性
  • 经过验证的卖方应始终坚持最高水平的专业行为。

2018年1月1日起的费用

出售物品收取的佣金如下-

经过验证的卖家计划

卖家计划和费率

溢价和展示费


卖方计划进度

  1. 卖方在试用期内将至少花费3个月的启动计划费用
  2. 然后,卖家必须在每个计划上花费至少1个月的时间,因为他们要逐步发展到“宝石丑角”计划。
  3. 卖方在申请升级前必须列出接近于计划允许的最大清单
  4. 卖方必须通过“帐户设置”中的“销售首选项”选项卡请求所有计划更改。管理层可以酌情决定是否批准该请求。

如果您希望在任何宝物拍卖网络网站上申请成为经过验证的卖方,请单击下面的按钮

已验证的卖方申请表

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